Terms & Conditions
Welcome to Pup Jewels (https://pupjewels.com/). These Terms of Use and Terms and Conditions Agreement ("Agreement") apply to your use of the Site. By accessing or using the Site, you agree to be bound by the terms of this Agreement.
Intellectual property rights
All content, images, designs, graphics, logos, trademarks and other materials on the Website (the "Content") are the property of [name of website] or its licensors and are protected by intellectual property laws. You may not copy, distribute, modify, transmit or use the Content for commercial or public purposes without our express written consent.
Use of the website
You may only use the website for lawful purposes. You may not use the Website to:
upload or transmit content that is unlawful, harmful, defamatory or otherwise objectionable;
use the website to harass, stalk or harm other persons;
upload or transmit content containing viruses, Trojan horses, worms or other harmful components;
use the website for commercial or public purposes without our express written consent.
Privacy policy
We take your privacy seriously. Our privacy policy describes how we collect, use and share your personal data. By using the website, you agree to our privacy policy.
Disclaimer
THE WEBSITE AND ITS CONTENTS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OR CONTENT OF THE SITE, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE.
Limitation of liability
IN NO EVENT SHALL [NAME OF WEBSITE] OR ITS AFFILIATES, LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR.
Indemnification
You agree to indemnify, defend and hold [name of website] and its affiliates, licensors and service providers harmless from any claim, damage, loss or expense arising out of or in connection with your use of the website or its content.
Amendments
We may amend this Agreement at any time by updating this page. Your continued use of the website after any such modification constitutes your acceptance of the modified agreement.
Applicable law
This Agreement shall be governed by and construed in accordance with the laws of Germany, without giving effect to any principles of conflict of laws.
Contacting us
Company Address: Fujiansheng fuzhoushi taijiangqu qunzhongdonglu 89# longdayuanxiaoqu 1-105# , 350000 , China
You can also text us at +1 3186363468 during Store Hours or email us at info@pupjewels.com
Product Information
What materials are used in your jewelry?
Our jewelry is crafted with the utmost care using high-quality materials and durable metals.
Can I find matching sets for me and my pet?
Absolutely! Our pet collection offers matching accessories for both you and your furry friend, allowing you to share a sense of style and celebrate your special bond.
Are the pieces suitable for everyday wear?
Yes, our jewelry is designed for everyday wear. Whether you're heading to the office, out for a casual stroll, or attending a special event, our pieces are versatile and created to complement various styles.
Orders
How do I place an order for a personalized jewelry?
Browse our collections, select the desired item, upload your dog image or write his name and add it to your cart. Proceed to checkout, where you can enter your shipping and payment details. Once your order is confirmed, you'll receive an email with the order summary.
Can I modify or cancel my order for a jewelry after it's placed?
We process orders promptly to ensure quick delivery. Unfortunately, once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email containing a tracking number. Use this number to track your shipment on our website in the section "Track Your Order". Reach out to our customer support for assistance.
Shipping & Returns:
What are the shipping options available for Pup Jewels?
We offer standard and expedited shipping options for our jewelry. Shipping costs and estimated delivery times will be provided during the checkout process based on your location and chosen shipping method.
Do you ship internationally?
Yes, we do offer international shipping for our jewelry. International shipping costs and delivery times depend on the destination. Review the shipping information during checkout or contact our customer support for more details.
What are your shipping times?
The shipping cost is free , but for the fast delivery (5-9 days) it cost 9,99 $.
Since most goods are custom, we need 3-5 business days to process your order.
Once shipped orders take 7-12 days to arrive worldwide!
*Delays may occur during the holidays or times with high demand
*** Please note: Pup Jewels is not responsible for lost and stolen packages