Our Story
Our Story - Pup Jewels
The Beginning of Pup Jewels
Pup Jewels was born out of a deep connection with our furry friends. Our team of animal lovers came together to transform this affinity into unique jewelry that captures the playful and affectionate essence of our faithful companions. Our mission is to make tangible the special bond we share with our adorable friends through unique pieces of jewelry.
In Search of Unique Products
For us, each piece of jewelry is more than just an accessory; it is a declaration of love and a way to express the extraordinary connection you make with your pet. From paw-shaped pendants to rings personalised with your furry companion's name, each piece is carefully chosen to convey the joy and tenderness we feel for our four-legged friends.
Commitment to Excellence
At Pup Jewels, quality is at the heart of everything we do. Each piece of jewelry is crafted with attention to detail and passion, reflecting our commitment to offering pieces that will last, just like the undying love we have for our pets.
Our Community
Pup Jewels is more than just a brand; it's a community of animal lovers sharing stories, advice and special moments with their four-legged companions. Join us on social media as we celebrate together the love for our furry friends and share the joy they bring to our lives.
The Future of Pup Jewels
Looking ahead, our commitment is to continue creating innovative and fascinating jewelry that celebrates the unique bond between owners and their furry companions. Thank you for being part of this extraordinary journey with us. With love, Pup Jewels.
You can also text us at +1 3186363468 during Store Hours or email us at info@pupjewels.com
Product Information
What materials are used in your jewelry?
Our jewelry is crafted with the utmost care using high-quality materials and durable metals.
Can I find matching sets for me and my pet?
Absolutely! Our pet collection offers matching accessories for both you and your furry friend, allowing you to share a sense of style and celebrate your special bond.
Are the pieces suitable for everyday wear?
Yes, our jewelry is designed for everyday wear. Whether you're heading to the office, out for a casual stroll, or attending a special event, our pieces are versatile and created to complement various styles.
Orders
How do I place an order for a personalized jewelry?
Browse our collections, select the desired item, upload your dog image or write his name and add it to your cart. Proceed to checkout, where you can enter your shipping and payment details. Once your order is confirmed, you'll receive an email with the order summary.
Can I modify or cancel my order for a jewelry after it's placed?
We process orders promptly to ensure quick delivery. Unfortunately, once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email containing a tracking number. Use this number to track your shipment on our website in the section "Track Your Order". Reach out to our customer support for assistance.
Shipping & Returns:
What are the shipping options available for Pup Jewels?
We offer standard and expedited shipping options for our jewelry. Shipping costs and estimated delivery times will be provided during the checkout process based on your location and chosen shipping method.
Do you ship internationally?
Yes, we do offer international shipping for our jewelry. International shipping costs and delivery times depend on the destination. Review the shipping information during checkout or contact our customer support for more details.
What are your shipping times?
The shipping cost is free , but for the fast delivery (5-9 days) it cost 9,99 $.
Since most goods are custom, we need 3-5 business days to process your order.
Once shipped orders take 7-12 days to arrive worldwide!
*Delays may occur during the holidays or times with high demand
*** Please note: Pup Jewels is not responsible for lost and stolen packages